On iPhone Android Outlook Gmail

Setup your email

iPhone Setup

  • Open the settings on the Home screen.
  • Tap on Apps.
  • Tap on Mail.
  • Tap Add account (Mail accounts).
  • Tap on Other.
  • Tap on Add mail account.

Enter the following information:

NameYour display name (You can enter any name.)
EmailThe full email address.
PasswordThe password John sent you.
DescriptionFor your own reference.
  • Tap on Next.
  • Select IMAP.

Enter the incoming server details below:

Hostnameimap.ionos.co.uk
UsernameThe full email address.
PasswordThe password you were sent by John

Enter the outgoing server settings below:

Hostnamesmtp.ionos.co.uk
UsernameThe full email address.
PasswordThe password you were sent by John
  • Tap on Next.
  • The email account is automatically set up with SSL encryption.
  • The account is now added.

Android Setup

  • Launch the Gmail app.

  • Tap the icon with the three horizontal lines in the upper left corner.

  • Tap Settings.

  • Tap Add account.

  • Tap Other

  • Enter your e-mail address.

  • Tap Next.

  • Select – IMAP account

Serverimap.ionos.co.uk
Security typeSSL
Port993
SMTP serversmtp.ionos.co.uk
Security typeSSL/TLS
Port465
Require loginCheckbox
UsernameThe full email address of your IONOS email account.
PasswordThe password you assigned when you set up the IONOS email address.
  • Enter your password in the Password field.

  • Tap Next.

  • Enter imap.ionos.co.uk in the Server field.

  • Tap Next.

  • In the SMTP server field, enter smtp.ionos.co.uk.

  • Tap Next.

  • Optional: Select the account options you want and click Next.

  • Optional: Change the account name or the name that appears in the sent messages.

Outlook Setup

  • Open Microsoft Outlook.

  • Click File > Info > + Add account.

  • Enter the email address.

  • Click Advanced options.

  • Check the Let me set up my account manually option.

  • Click Connect.

  • Select the IMAP account type. 

  • Enter the incoming mail server: imap.ionos.co.uk. Enter port 993 in the Port field and select SSL/TLS in the Encryption method list.
  • In the Outgoing mail section, enter the outgoing mail server smtp.ionos.co.uk. Then, enter port 465 in the Port field and select SSL/TLS in the Encryption method list.

  • Click Next.

  • Enter the password you assigned when you set up the email address.

Click Done.

Need help? Ask Alexis